Tips for successful sales

There’s more to good selling than just putting up a listing and crossing your fingers. Here are some handy tips for closing the deal.

Set realistic prices

The bottom line: people will just scroll on past if your listed items look too expensive. Check out similar listings on Trunk to get a sense of what they’re selling for, and make sure you’re properly accounting for your item’s condition when you set a price.

Get more tips on setting your prices

Write accurate descriptions 

When it comes to describing your items it pays to be meticulous: list out any damage, stains or signs of wear, so that your buyers know exactly what they’re getting. (And make sure you capture any damage in your photos too.)

It might be tempting to play down any wear and tear on your items, but all it will do it cause problems later in the sales process, netting you item returns and bad reviews.

Get tips on nailing your descriptions

Have lots of photos

Having plenty of good photos is key to catching a buyer’s eye. It’s worth getting multiple angles on the item, including close-ups of any damage or detail, so buyers know exactly what they’re looking at.

It’s also worth putting some effort into upping your photography game – you don’t have to be Ansel Adams to make your listings stand out.

Get tips on taking photos that sell

Create bundle listings

Putting together multiple items or create an appealing ‘look’ can help get buyers over the line – and it saves time on shipping if you can sell multiple items in one go.

Get tips on creating bundle listings

Be a good communicator

It’s pretty common for people to have a few questions about things they're thinking about buying, and being responsive and friendly goes a long way to making a successful sale more likely.

On the other hand, leaving people hanging is good way to lose a sale.

Pack securely

If you’re packing your item to ship, make sure you put some care into it. Ask yourself: would I be happy if I received the item packaged this way?

Ship on time

Here’s a guaranteed way to annoy your buyer: leave them hanging for days (or weeks!) on end before you ship off their package.

If you will be held up with shipping for some reason, make sure to give your buyer a heads up – people are usually understanding if you’re communicating with them.

Build your rep

Good seller reviews are worth their weight in gold. Treat your buyers right, and you’ll find yourself a trusted Trunk seller in no time – which in turn will bring many more buyers to your virtual door.