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Terms and conditions

Welcome to Trunk Style! We provide a platform where Sellers and Buyers can connect and transact to sell and buy new and second-hand clothing (Platform).

In these Terms, when we say you or your, we mean both you and any entity you are authorised to represent (such as your employer). When we say we, us or our, we mean Trunk Style Pty Ltd (ACN 670 524 660). 

These Terms form our contract with you, and set out our obligations as a service provider and your obligations as a user. You cannot use our Services unless you agree to these Terms. The obligations in these Terms apply equally to Sellers and Buyers, unless we state otherwise.

Some capitalised words in these Terms have defined meanings, and each time that word is used in these Terms it has the same meaning. You can find a list of the defined words and their meaning at the end of these Terms.

For questions about these Terms, or to get in touch with us, please email: support@trunkstyle.com.au

These Terms were last updated on 14 March 2025.

OUR DISCLOSURES

Please read these Terms carefully before you accept. We draw your attention to:

  • our privacy policy (on our website) which sets out how we will handle your personal information;

  • clause 1.5 (Variations) which sets out how we may amend these Terms; and

  • clause 13 (Liability) which sets out exclusions and limitations to our liability under these Terms. 

We may receive a benefit (which may include a referral fee or a commission) should you visit certain third party websites through a link on our Platform, or for featuring certain goods or services on our Platform.

These Terms do not intend to limit your rights and remedies at law, including any of your Consumer Law Rights.

  1. Platform Licence and Term

    1. These Terms apply from when you sign up for an Account, until the date on which your Account is terminated in accordance with these Terms. We grant you a right to use our Services for this period of time only.

    2. You must be at least 18 years old to use our Platform.

    3. While you have an Account, we grant you a right to use our Platform (which may be suspended or revoked in accordance with these Terms). This right cannot be passed on or transferred to any other person.

    4. You must not:

      1. interfere with or interrupt the supply of our Platform, or any other person’s access to or use of our Platform;  

      2. introduce any viruses or other malicious software code into our Platform; 

      3. attempt to access any data or log into any server or account that you are not expressly authorised to access;   

      4. use our Platform to send unsolicited electronic messages;

      5. use dating mining, robots, scraping or other data gathering and extraction tools on our Platform; or 

      6. access or use our Platform to transmit, publish or communicate material that is, defamatory, offensive, abusive, indecent, menacing, harassing or unwanted.

    5. Variations: We may amend these Terms at any time, by providing written notice to you. By clicking “I accept” or continuing to use our Platform after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms. If you do not agree to the amendment, you may close your Account with effect from the date of the change in these Terms by providing written notice to us. If you close your Account, you will no longer be able to access our Services (including our Platform) on and from the date of cancellation.

  2. Platform Summary

    1. Our Platform is a place where Sellers and Buyers can find each other, and advertise, buy and sell new and second-hand clothing (Offers). We only provide our Services (including our Platform) and are not a party to any transaction between Sellers and Buyers in relation to an Offer (see the “Our Services” section below for more information about the services we provide to you).

    2. Sellers wanting to publish Offers on our Platform must create an Account. Sellers must provide an accurate and complete description of the Offer they wish to provide (Offer Listing), including the fees for the Offer (Offer Price).

    3. Buyers can browse Offer Listings without an Account. Buyers wanting to purchase Offers in an Offer Listing must create an Account, and may request to purchase an Offer by sending a request through our Platform.

    4. Sellers must include all additional terms and conditions relating to their Offer in the relevant Offer Listing. By making payment of the Offer Price, Buyers accept the additional terms and conditions in the Offer Listing.

    5. All monies paid for the Offer Price by Buyers will be held by us through our third-party payment processor, Stripe, as a limited payment collection agent for Sellers. These funds will be distributed to Sellers (less any amounts too be deducted in accordance with these Terms) once the relevant Offer has been supplied and delivered, subject to our dispute resolution process. Specifically:

      1. funds will be held until the purchased item is delivered;

      2. upon delivery confirmation, there will be a 24-hour window for the Buyer to inspect the item and raise any disputes;

      3. if no disputes are raised within this 24-hour period, the funds will be released to the Seller;

      4. in case of a dispute, funds may be held pending resolution through our conflict resolution process.

    6. In consideration for providing our Platform, we will charge a service fee to Sellers (Service Fee). In addition to our Service Fee, there may be processing fees associated with payments made through our Platform. The current processing fees are set out on our Platform.

    7. We will deduct the Service Fee from the Offer Price paid by Buyers. Sellers will only be paid the Offer Price where Buyers have made payment and the above conditions have been met. The amount paid to Sellers will be 90% (incl. GST) of the Offer Price, with the remaining 10% (incl. GST) retained by us as our Service Fee.

    8. We do not endorse or approve, and are not responsible for, any Offers not provided by us. We may, at any time (at our sole discretion), remove any Offers, including where an Offer: (a) is illegal or offensive; or (b) contains graphic, inappropriate or unlawful content.

    9. Communication: Sellers and Buyers can communicate privately using our private messaging service. Sellers and Buyers must not use our Platform to obtain each other’s contact details for the purpose of circumventing any fees payable to us for the use of our Platform and our Services.

      For Sellers Only

    10. By posting an Offer Listing, you confirm that you are legally entitled to and capable of supplying the Offer described in the Offer Listing.

    11. You must have appropriate insurance to cover the Offers that you make through our Platform. We may request that you provide us with evidence of your insurance cover. Where we do so, we are not confirming that the insurance you have is sufficient or suitable for the Offers you make. If we do not ask you to provide evidence of insurance, this does not indicate that we believe you do not require insurance. You acknowledge and agree that it is your responsibility to make your own investigations and receive professional advice on the insurance you require.

    12. You grant us a non-exclusive, irrevocable, royalty-free, sublicensable and transferable licence for the duration that your Offer is available on our Platform, to host your Offers on our Platform for the purpose of making your Offers available to Buyers.

  3. Our Services

    1. Subject to your compliance with these Terms, we will provide you with access to our Platform (our Services).

    2. We will not be responsible for any other services unless expressly set out on in these Terms or on our Platform.

    3. Additional Services: If you require additional services, we may, in our sole discretion, provide such additional services (to be scoped and priced in a separate contract provided by us).

    4. Beta Services: If we provide you with access to any new or beta services, you acknowledge that because of the developmental nature of such services, you use them at your own risk and we have no obligation to maintain or provide error corrections. Any new or beta services we provide you with access to are for evaluation purposes only and not for production use, and we may discontinue those services at any time at our sole discretion.

  4. Account 

    1. Accounts for Sellers and Buyers are the same. You may make Offers and purchase Offers through the same Account.

    2. You may register for an Account using your Apple, Google or Facebook account (Single Sign-On Account). If you sign in to your Account using a Single Sign-On Account, you authorise us to access information from your Single Sign-On Account including your name and contact information.

    3. While you have an Account with us, you agree to:

      1. keep your information up-to-date (and ensure it remains true, accurate and complete);

      2. keep usernames and passwords secure and confidential, and protect them from misuse or being stolen; and

      3. notify us if you become aware of, or have reason to suspect, any unauthorised access to your Account or any logins linked to your Account.

  5. Payments

    1. You must pay all amounts due under these Terms in accordance with these Terms or as set out on our Platform (as applicable).

    2. You must not pay, or attempt to pay, any fees due under these Terms or as a result of your use of our Services by fraudulent or unlawful means. If you make payment by debit or credit card, you must be the authorised card holder. If payment is made by direct debit, by providing your bank account details and accepting these Terms, you authorise our nominated third-party payment processor to debit your bank account, and you confirm that you are either the holder or an authorised signatory of that bank account.

    3. We may pre-authorise or charge your payment method for a nominal amount to verify the payment method.

    4. Late Payments: If any fees due to us under these Terms or as a result of your use of our Services are not paid on time, we may:

      1. suspend your access to our Services (including access to our Platform); and

      2. charge interest on any overdue payments at a rate equal to the Reserve Bank of Australia’s cash rate, from time-to-time, plus 2% per annum, calculated daily and compounding monthly.

    5. Taxes: You are responsible for paying any levies or taxes associated with your use of our Services, for example sales taxes, value-added taxes or withholding taxes (unless we are required by law to collect these on your behalf).

  6. Shipping and Collection

    1. We provide integrated shipping services through Australia Post and Shippo for the creation of shipping labels.

    2. A fee is charged for each shipping label (Shipping Label Fee) created through our Platform. This fee includes the base cost charged by our shipping partners plus an additional amount to cover our administrative costs.

    3. By using our shipping integration service, you agree to pay the applicable Shipping Label Fees. All Shipping Label Fees, will be clearly displayed on our Platform.

    4. Shipping Label Fees will be deducted from the Offer Price along with our Service Fee before the remaining amount is distributed to the Seller.

    5. When purchasing an item, Buyers may have the option to collect the item in person instead of having it shipped, if the Seller offers this option.

    6. If collection is chosen, the Buyer and Seller must arrange a mutually convenient time and place for the handover of the item.

    7. All communication regarding collection should be conducted through our messaging Platform. This ensures that we can monitor the transaction and provide assistance if needed.

    8. Buyers and Sellers agree to:

      1. communicate respectfully and professionally when arranging collection;

      2. provide accurate information about their availability and location for collection;

      3. notify the other party promptly if there are any changes to the agreed collection arrangements;

      4. exercise caution and prioritise personal safety when meeting for collection.

    9. We are not responsible for:

      1. arranging the collection;

      2. providing a location for the collection;

      3. ensuring the safety of either party during the collection process;

      4. upon successful collection of the item, the Buyer must confirm receipt through the Platform within 24 hours;

      5. if the collection is not completed within 7 days of the purchase, either party may request for us to intervene and potentially cancel the transaction.

    10. While we facilitate communication between Buyers and Sellers for collection arrangements, we are not a party to these arrangements and bears no responsibility for any issues arising from the collection process. You must exercise caution and use your best judgment when arranging and carrying out collections.

  7. Promotions

    For Sellers Only

    1. We may from time-to-time offer, and you may choose to purchase, promotional opportunities such as a feature in our email marketing or promoted placement on our Platform or waiver of our Service Fee for your first sale (Promotional Opportunity). Promotional Opportunities are subject to the fees and the terms and conditions as set out in any Promotional Opportunity offer displayed on our Platform or as otherwise communicated to you. In the event of any conflict between any Promotional Opportunity terms and conditions and these Terms, the Promotional Opportunity terms and conditions will prevail.

      For a limited initial period after launch, we will waive our Service Fee for all sales. Following this period, new Sellers will benefit from having our Service Fee waived for their first sale on our Platform.

      For Buyers Only

    2. We may from time-to-time issue you with promotional discount codes for use on our Platform (Discount Codes). The conditions of use relating to Discount Codes (including how to claim a Discount Code) will be set out on our Platform.

    3. For a limited time after launch, we may offer special promotions to friends and family of Trunk Style, which may include discounts or other benefits. The terms and conditions of such promotions will be communicated directly to eligible participants.

  8. Reviews

    1. Sellers and Buyers may review their experiences with each other on our Platform (Review). We may remove Sellers and Buyers from our Platform (in our sole discretion) who receive a high number of negative Reviews.

    2. You agree to provide true, fair and accurate information in your Review. If we consider that your Review is untrue, unfair, inaccurate, offensive or inappropriate, we may delete the Review or ban you from posting further Reviews. We do not undertake to review each Review. To the maximum extent permitted by law, we are not responsible for the content of any Review.

    3. You may only write a Review about your own experience. You must not write a Review about another person’s experience.

    4. If you have been offered an incentive (such as a gift, reward, discount or payment) for leaving a Review, you should include information about this in your Review.

    5. You must not disclose any Personal Information in your Review.

  9. Availability, Disruption and Downtime

    1. While we strive to always make our Services available to you, we do not make any promises that these will be available 100% of the time. Our Services may be disrupted during certain periods, including, for example, as a result of scheduled or emergency maintenance.

    2. Our Services (including our Platform) may interact with, or be reliant on, products or services provided by third parties, such as cloud hosting service providers. To the maximum extent permitted by law, we are not liable for disruptions or downtime caused or contributed to by these third parties.

    3. We will try to provide you with reasonable notice, where possible, of any disruptions to your access to our Services. 

  10. Confidential Information and Personal Information

    1. While using our Services, you may share confidential information with us, and you may become aware of confidential information about us. You agree not to use our confidential information, and to take reasonable steps to protect our confidential information from being disclosed without our permission, and we agree to do the same for your confidential information. This also means making sure that any employees, contractors, professional advisors or agents of ours or yours only have access to confidential information on a ‘need-to-know basis’ (in other words, the disclosure is absolutely necessary), and that they also agree to not misuse or disclose such confidential information.

    2. However, either you or we may share confidential information with legal or regulatory authorities if required by law to do so.

    3. We collect, hold and disclose and use any Personal Information you provide to us in accordance with our privacy policy, available on our website, and applicable privacy laws.

    4. You must only disclose Personal Information to us if you have the right to do so (such as having the individual’s express consent).

    5. Sellers and Buyers must not disclose Personal Information about each other to third parties unless authorised by these Terms or by law.

    6. We may need to disclose Personal Information to third parties, such as our related companies or our service providers (for example, IT and administrative service providers and our professional advisors). As part of our Services, we will also need to disclose information about Buyers to Sellers, and vice versa, so that they can connect and transact.

    7. Where we are required by law to report on our activities, you acknowledge that from time to time we may request certain information from you in order to meet our requirements, and you agree to provide us with such information within the timeframes reasonably requested by us.

  11. Consumer Law Rights

    1. In some jurisdictions, you may have guarantees, rights or other remedies provided by law (Consumer Law Rights), and these Terms do not restrict your Consumer Law Rights. We will only be bound by your Consumer Law Rights and the express wording of these Terms. Our liability for a breach of your Consumer Law Rights is, unless the laws of your jurisdiction state otherwise, limited to either resupplying our Services, or paying the cost of having our Services resupplied. 

    2. Subject to your Consumer Law Rights, we do not provide a refund for a change of mind or change in circumstance.

    3. If you accept these Terms in Australia, nothing in these Terms should be interpreted to exclude, restrict or modify the application of, or any rights or remedies you may have under, any part of the Australian Consumer Law (as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

    4. Buyers may have Consumer Law Rights in respect of Offers made by Sellers.

  12. Intellectual Property and Data

    1. We own all intellectual property rights in our Services (including our Platform). This includes how our Platform looks and functions, as well as our copyrighted works, trademarks, inventions, designs and other intellectual property. You agree not to copy or otherwise misuse our intellectual property without our written permission (for example, to reverse engineer or discover the source code of our intellectual property), and you must not alter or remove any confidentiality, copyright or other ownership notice placed on our Platform.

    2. We may use any feedback or suggestions that you give us in any manner which we see fit (for example, to develop new features), and no benefit will be owed to you as a result of any use by us of your feedback or suggestions.

      Your Data

    3. We do not own any of Your Data, but when you enter or upload any of Your Data into our Platform, you grant us the right to access, analyse, backup, copy, store, transmit, and otherwise use Your Data while you have an Account with us (and for a reasonable period of time afterwards). We may use Your Data (or disclose it to third party service providers) to:

      1. supply our Services to you (for example, to enable you to access and use our Services), and otherwise perform our obligations under these Terms;

      2. diagnose problems with our Services;

      3. improve, develop and protect our Services;

      4. send you information we think may be of interest to you based on your marketing preferences;

      5. perform analytics for the purpose of remedying bugs or issues with our Platform; or

      6. perform our obligations under these Terms (as reasonably required).

    4. You acknowledge and agree that because of the nature of the internet, the processing and transmission of Your Data by us may occur over various networks, and may be transferred unencrypted.

    5. You are responsible for (meaning we are not liable for):

      1. the integrity of Your Data on your systems, networks or any device controlled by you; and

      2. backing up Your Data.

    6. When you use our Services, we may create anonymised statistical data from Your Data and usage of our Services (for example, through aggregation). Once anonymised, we own that data and may use it for our own purposes, such as to provide and improve our Services, to develop new services or product offerings, to identify business trends, and for other uses we communicate to you. This may include making such anonymised data publicly available, provided it is not compiled using a sample size small enough to make underlying portions of Your Data identifiable.

    7. If you do not provide Your Data to us, it may impact your ability to receive our Services.

  13. Liability

    1. To the maximum extent permitted by law, we will not be liable for, and you release us from liability for, any Liability caused or contributed to by, arising from or in connection with: 

      1. any aspect of the interactions between Sellers and Buyers, including in relation to any Offers and Offer Listings;

      2. your computing environment (for example, your hardware, software, information technology and telecommunications services and systems); or

      3. any use of our Services by a person or entity other than you. 

    1. Regardless of whatever else is stated in these Terms, to the maximum extent permitted by law: 

      1. neither we or you are liable for any Consequential Loss; 

      2. a party’s liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party, including any failure by the other party to mitigate its loss; 

      3. (where our Services are not ordinarily acquired for personal, domestic or household use or consumption) in respect of any failure by us to comply with relevant Consumer Law Rights, our Liability is limited (at our discretion) to supplying the Services again or paying the cost of having the Services supplied again; and

      4. our aggregate liability to you for any Liability arising from or in connection with these Terms will be limited to AU$1,000. 

  14. Suspension and Termination

    1. We may suspend your access to our Services where we reasonably believe there has been any unauthorised access to or use of our Services (such as the unauthorised sharing of login details for our Platform). If we suspend your access to our Services, we will let you know within a reasonable time of doing so, and we will work with you to resolve the matter, or if it cannot be resolved, then we may terminate your Account and your access to our Services will end.

    2. We may terminate these Terms (meaning you will lose access to our Services, including access to your Account) if:

      1. you breach these Terms and do not remedy that breach within 14 days of us notifying you of that breach;

      2. you breach these Terms and that breach cannot be remedied; or

      3. you experience an insolvency event (including but not limited to bankruptcy, receivership, voluntary administration, liquidation, or entering into creditors’ schemes of arrangement).

    3. You may terminate these Terms if:

      1. we breach these Terms and do not remedy that breach within 14 days of you notifying us of that breach; or

      2. we breach these Terms and that breach cannot be remedied.

    4. You may also terminate these Terms at any time by notifying us through your Account or to our email for notices (as set out in clause 15.10), and termination will take effect immediately.

    5. Upon termination of these Terms:

      1. we will retain Your Data (including copies) as required by law or regulatory requirements;

      2. for Sellers, their existing Offer Listings will be removed and any purchased Offers not yet provided will be cancelled (and Buyers will be refunded accordingly); and

      3. for Buyers, their purchased Offers not yet provided will be honoured unless it is a requirement of the relevant Offer that Buyers are active users of our Platform (in which case a refund will be at the discretion of Sellers or the terms of the relevant Offer Listing (if any)).

    6. Termination of these Terms will not affect any other rights or liabilities that we or you may have.  

  15. General 

    1. Assignment: You may not transfer or assign these Terms (including any benefits or obligations you have under these Terms) to any third party without our prior written consent. We may assign or transfer these Terms to a third party, or transfer any debt owed by you to us to a debt collector or other third party.

    2. Platform Disputes, Cancellations and Refunds: Subject to your Consumer Law Rights, the following process applies for disputes, cancellations, and refunds related to transactions on our Platform:

      1. Dispute Initiation

        1. The aggrieved party must submit a dispute resolution form through our Platform.

        2. The form should include details of the dispute and any supporting evidence, such as photographs.

      2. Review Process

        1. We will review the submitted information in light of these Terms and in compliance with the Australian Consumer Law.

        2. We may request additional information from either party to assist in resolving the dispute.

      3. Item Not as Described in the Offer Listing

        1. For minor problems (as defined in the ACL):

          1. the Seller is responsible for the cost of repair or replacement, including original shipping costs, transaction fees, and our Service Fee;

          2. these charges will become a debt owed by the Seller to us; and

          3. failure to repay this debt may result in suspension or termination of the Seller's account and/or legal action to recover the debt.

        2. For major problems (as defined in the ACL):

          1. the Buyer may be entitled to a full refund, including the original shipping costs;

          2. the Seller will be responsible for the return shipping costs, transaction fees, and our Service Fee;

          3. we will facilitate the refund to the Buyer and charge the Seller accordingly;

          4. these charges will become a debt owed by the Seller to us; and

          5. failure to repay this debt may result in suspension or termination of the Seller's account and/or legal action to recover the debt.

      4. Change of Mind or Selection of Incorrect Size

        1. If a Buyer changes their mind or selects the wrong size:

          1. the Buyer has the option to relist the item on our Platform within 36 hours of receiving it;

          2. if the Buyer chooses to relist within this timeframe, we will waive our usual Service Fee for that listing; and

          3. if the Buyer does not wish to relist, any return or refund will be at the Seller's discretion and in accordance with the Offer Listing terms.

        2. In cases where the item does not fit due to a fault or misrepresentation by the Seller:

          1. the Buyer is entitled to a full refund, including the original shipping costs; 

          2. the Seller will be responsible for the return shipping costs, transaction fees, and our Service Fee; and

          3. we will facilitate the refund to the Buyer and charge the Seller accordingly.

      5. Seller Cancellation

        1. If a Seller cancels an order:

          1. the Buyer will receive a full refund, including any shipping costs paid;

          2. the Seller will be charged our Service Fee; and

          3. we will facilitate the refund to the Buyer and charge the Seller accordingly.

      6. Specific Refund Scenarios

        1. In situations where the Seller does not want the item returned:

          1. the Buyer is refunded the full amount minus the original shipping costs;

          2. the refund is released when the Seller confirms they do not want the item returned; and

          3. the Seller is charged our Service Fee.

        2.  In situations where the Seller wants the item returned:

          1. the Buyer is refunded the full amount, including original shipping costs;

          2. the Seller is charged our Service Fee and return shipping costs; and

          3. the refund is released to the Buyer when the Seller confirms receipt of the return item.

        3. In situations where the Seller wants the item returned via pickup:

          1. the Buyer is refunded the full amount;

          2. the refund is released when Seller confirms receipt of the returned item; and

          3. the Seller is charged our Service Fee.

        4.  If the Seller cancels the order before shipping:the Buyer is refunded the full amount;

          1. the Buyer is refunded the full amount; and

          2. the Seller is charged our Service Fee.

      7. Refund Processing

        1. All refunds will be processed through our Platform.

        2. Sellers and Buyers agree not to arrange refunds outside of our Platform.

      8. Unresolved Disputes

        1. If a dispute cannot be resolved through this process, parties may pursue resolution through other means as outlined in clause 15.3.

    3. Disputes between Sellers and Buyers:  If the conflict resolution process in clause 15.2 does not resolve the dispute, we encourage Sellers and Buyers to attempt to resolve disputes (including claims for refunds or remedies) directly and in good faith, through our Platform. If a dispute cannot be resolved through these means, Sellers and Buyers may choose to resolve the dispute through other means, such as mediation. We are not responsible for mediating or resolving disputes between Sellers and Buyers beyond our initial conflict resolution process. This clause does not limit any rights or remedies you may have under Australian Consumer Law.

    4. Disputes with Trunk Style: Neither we or you may commence court proceedings relating to any dispute, controversy or claim arising from, or in connection with, these Terms (including any question regarding its existence, validity or termination) (Dispute) unless we and you first meet (in good faith) to resolve the Dispute. Nothing in this clause will operate to prevent us or you from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction. 

      1. If the Dispute is not resolved at that initial meeting:

        1. where you are resident or incorporated in Australia, refer the matter to mediation, administered by the Australian Disputes Centre in accordance with Australian Disputes Centre Guidelines for Commercial Mediation; or

        2. where you are not resident or incorporated in Australia, refer the matter to arbitration administered by the Australian Centre for International Commercial Arbitration, with such arbitration to be conducted in Melbourne, Victoria, before one arbitrator, in English and in accordance with the ACICA Arbitration Rules.

    5. Events Outside Our Control: We will not be liable for any delay or failure to perform our obligations (including our Services), if such delay or failure is caused or contributed to by an event or circumstance beyond our reasonable control.

    6. Governing law: These Terms are governed by the laws of Victoria, and any matter relating to these Terms is to be determined exclusively by the courts in Victoria and any courts entitled to hear appeals from those courts.

    7. Illegal Requests: We reserve the right to refuse any request for or in relation to our Services that we deem inappropriate, unethical, unreasonable, illegal or otherwise non-compliant with these Terms.

    8. Marketing: You agree that we may send you electronic communications about our products and services. You may opt-out at any time by using the unsubscribe function in our electronic communications.

    9. Nature of Legal Relationship: These Terms do not create, and should not be interpreted so as to create, a partnership, joint venture, employment or agency relationship between us and you.

    10. Notices: Any notice you send to us must be sent to the email set out at the beginning of these Terms. Any notice we send to you will be sent to the email address registered against your Account.

    11. Survival: Clauses 10 to 15 will survive the termination or expiry of these Terms.

    12. Third Party Sites: Our Platform may contain links to websites operated by third parties. Unless we tell you otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. We recommend that you make your own investigations in relation to the suitability of those websites. If you purchase goods or services from a third party website linked from our Platform, those goods or services are being provided by that third party, not us. We may receive a benefit (which may include a referral fee or a commission) should you visit certain third party websites through a link on our Platform, or for featuring certain goods or services on our Platform. We will make it clear by notice to you which (if any) goods or services, or website links, we receive a benefit from by featuring them on our Platform.

  16. Definitions  

    1. In these Terms:

      Account means an account accessible to the individual or entity who signed up to our Services.

      Consequential Loss includes any consequential loss, special or indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise. However, your obligation to pay us any amounts for access to or use of our Services (including our Platform) will not constitute “Consequential Loss”.

      Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or us or you or otherwise.

      Offer has the meaning given in clause 2.1.

      Offer Listing has the meaning given in clause 2.2.

      Offer Price has the meaning given in clause 2.2.

      Personal Information means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a tangible form or not.

      Platform means our cloud-based platform that we provide you with access to as part of the Services.

      Services means the services we provide to you, as detailed in clause

      YourData means the information, materials, logos, documents, qualifications and other intellectual property or data supplied by you when receiving our Services or stored by or generated by your use of our Services, including any Personal Information collected, used, disclosed, stored or otherwise handled in connection with our Services. Your Data does not include any data or information that is generated as a result of your usage of our Services that is a back-end or internal output or an output otherwise generally not available to users of our Services.